Frequently Asked Questions

Still wondering if our services are the right choice for you?
Check out the answers to some clients’ most common questions below. If there’s something I’ve missed, just get in touch and I’ll do my best to help you.

We offer a lifetime warranty on our tile and stone installation services. We insure it's done right the first time. Any issues with our installation (within reason) we will rectified. We are licensed and insured.

We give a tentative timeframe for the completion of the project. Yet even though we are through in our estimates some issues can arise, most especially with remodels, that can set the timetable back.
A quality tile installation is not cheap nor quick.

In short, no.
While tiles themselves are largely water resistant, tiled areas are fairly porous due to the surrounding grout and thin set.
There are two problems to consider when installing tile in a wet area: water vapor that can diffuse into the walls or floors and liquid that can come from leaks. This can migrate through the tile settings and cause moisture problems creating the perfect condition for mold and mildew to grow.
Make sure that whomever you choose to install your new shower tile has a plan for waterproofing before installing tile!

This is a common question. Yes, there are individuals that charge less.
These are questions you as the homeowner should ask when choosing a professional installer.

  • Are they licensed and insured?
  • Do they follow TCNA standards for tile installation?
  • Do they specialize in tile installation?
  • Do they warranty their work?

Understand, there is a multitude of prep that needs to be completed before actual installation of tile. From reframing walls to insure plumb for rock board to waterproofing with a trusted membrane or topical application.
Installation of tile has a whole list of specifications and even prep needed.

  • The use of specific tools for tile such as a wet saw and snap cutter.
  • Design details such as herringbone, stagger, mosaic and single setting mosaic rock.
  • Size of the tile. The bigger the tile the more prep is needed to insure proper installation.
  • The sealing of certain tile, such as stone, before installation and after.
  • Insuring changes of plane are properly given a silicone joint, not caulked.

This is just a small list, do your diligence and research before hiring the cheapest. They may cost you more in the long run.
Every job has different aspects and cost associated with the scope of work.
Depending upon tile choices and design aspects you can expect to spend anywhere from $4k to $30K for showers and bathrooms. Backsplashes are set at a base pricing, starting at $1500 for a small simple layout and scale up.
These prices include quality installation materials, with the exception of tile.
Quality tile installation is not cheap nor quick.

  • ANSI, American National Standards Institute, a standards development organization.
  • ASTM American Society for Testing and Materials International, a standards development organization.
  • NTCA, National Tile Contractors Association, Established in 1947, the National Tile Contractors Association (NTCA) is a nonprofit trade association dedicated to the professional installation of ceramic tile and natural stone. It is widely recognized as the largest and most respected tile contractors association in the world.
  • TCNA, Tile Council North America. TCNA is a trade association representing manufacturers of ceramic tile, tile installation materials, tile equipment, raw materials, and other tile-related products.
  • Coverings, The largest event dedicated strictly to tile. Experience nine miles of the latest tile and stone trends.
  • CTDA, Ceramic Tile Distributor Association,
  • CTEF, Ceramic Tile Education Foundation,
  • TCAA, Tile Contractors Association of America.
  • TCA Team, The TCA Team, a subsidiary of the TCNA, was launched to address the growing demand for tile installation consultations, inspections and expert witnesses.
  • Tile Heritage Foundation, For research and preservation of ceramic surfaces

For a simple phone estimation there is no charge. If the price seems within budget and a potential client would like a meeting to go over their project for a written estimate a $100 consultation fee is expected at the time of meeting. This fee would be taken off the final invoice if the client chooses to utilize our service. This fee is implemented for our time spent meeting a potential client and compiling a written estimate.
There are a lot of individuals "price" shopping, so we don't want to waste your time or ours.


Pamela Clanton

This company has integrity and pride in their work. Robert is a true craftsman. This is the second shower and bathroom he has done for me.


Roger Christian

Great artist and person. Does incredible tile work. Capable of being as creative as needed. Mosaics are his real passion. He can creat a custom art piece for your backsplash or shower cubby. Challenge him and you be amazed at the results.


Emily Szabo

Robert and Silvia were professional, easy to communicate with, and efficient. After having a bad experience with a local "contractor", we knew we wanted someone with credible experience and proper training to tile our bathroom floor, kitchen backsplash, and outdoor patio. Robert is a true professional and artist who takes great pride in his work! He and Silvia were honest about costs, true to their word about the timeline, and have even reached out to make sure we were happy weeks after they completed the job. I wish I remembered the actual term for the training Robert has, but he follows the technical rules and guidelines for the tiling industry. Once we finish painting the rooms, I will update this review with pictures. We were so happy we found Robert and Silvia and will definitely go straight to them with any tiling needs in the future!


FB Washington

They did beautiful work and made my bathroom the nicest room in the house. I had high hopes and they exceeded my expectations. I can't wait for them to work on other projects!



Robert was incredibly patient and responsive with installing the tile flooring in 2 of our bathroom remodels. He was tenacious and patient in his work of the tile surround in our remodeled bath as well. The tile selected was wavy and the grout joints/intersections difficult to complete in straight lines due to the dark contrasting grout color. He was able to create a new method of silicone application in the corners to allow the grout to appear straight. Wow!


Jim Voss

Creative and eye for detail.

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